Production Safety, Evaluation & Deployment
Production Agentic Systems & Interview Mastery
Why Production Is the Hard Part
Building an agent that works in a demo is easy. Building one that works reliably at scale — handling thousands of users, managing costs, preventing safety violations, and degrading gracefully when things go wrong — is where the real engineering challenge lies.
This is also what separates L4 candidates from L6+ candidates in interviews. Anyone can describe a happy-path agent architecture. Senior engineers proactively identify failure modes, cost risks, and safety concerns before the interviewer asks.
The Five Production Challenges
1. Unpredictable Behavior
Unlike traditional software where the same input produces the same output, agents behave non-deterministically:
| Challenge | Example | Mitigation |
|---|---|---|
| LLM non-determinism | Same question gets different tool calls | Set temperature=0 for deterministic paths, use structured outputs |
| Tool side effects | Agent sends an email it shouldn't have | Action allowlists, confirmation gates for destructive operations |
| Cascading errors | One bad tool result leads to a chain of wrong decisions | Circuit breakers, maximum error count per session |
| Prompt sensitivity | Minor wording changes cause different agent behavior | Regression testing with golden datasets |
2. Cost Explosion
Agents can consume tokens rapidly, especially in multi-step reasoning:
# Cost model for an agent interaction
cost_per_interaction = (
input_tokens * input_price_per_token
+ output_tokens * output_price_per_token
+ tool_calls * avg_tokens_per_tool_cycle
+ retries * retry_cost
)
Cost control strategies:
- Token budgets — Set a hard ceiling per request (e.g., 50K tokens max)
- Model cascading — Use a smaller model for simple tool selection, larger model for complex reasoning
- Prompt caching — Cache system prompts and tool definitions across requests
- Early termination — Stop if confidence is high enough after fewer tool calls
3. Safety Guardrails
Agents need multiple layers of protection:
Input → [Input Guardrails] → Agent → [Action Guardrails] → Tool Execution
↓
[Output Guardrails] → User Response
Input guardrails:
- Prompt injection detection (pattern matching + classifier)
- PII detection and redaction
- Topic boundary enforcement (stay within allowed domains)
Action guardrails:
- Tool allowlist/blocklist per user role
- Parameter bounds checking (e.g., max email recipients)
- Confirmation required for destructive operations (delete, send, pay)
Output guardrails:
- Content filtering for harmful/inappropriate responses
- Factuality cross-check against retrieved sources
- Format validation (structured output compliance)
4. Evaluation & Testing
Testing agents is fundamentally different from testing traditional software:
| Test Type | What It Tests | How |
|---|---|---|
| Unit tests | Individual components (tool executor, validator) | Standard unit testing frameworks |
| Integration tests | Agent + tools working together | Mock LLM with predetermined responses |
| Behavioral tests | End-to-end agent behavior | Golden test datasets with expected outcomes |
| Adversarial tests | Safety under attack | Prompt injection attempts, edge cases |
| Regression tests | No degradation after changes | Run golden dataset, compare scores |
Key metrics for agent quality:
- Task completion rate — Does the agent achieve the user's goal?
- Tool call accuracy — Does it call the right tools with correct parameters?
- Latency (P50/P95/P99) — How long does the full agent loop take?
- Cost per interaction — Average token cost per user request
- Safety violation rate — How often does the agent violate guardrails?
- Hallucination rate — How often does the agent make unsupported claims?
5. Observability
You need to trace every decision the agent makes:
# Structured log for agent observability
{
"request_id": "req_abc123",
"user_id": "user_456",
"timestamp": "2026-02-21T10:30:00Z",
"event": "tool_call",
"tool_name": "search_docs",
"arguments": {"query": "refund policy"},
"latency_ms": 245,
"tokens_used": 1200,
"cost_usd": 0.0024,
"guardrail_flags": []
}
Essential dashboards:
- Request volume and error rate over time
- Token usage and cost breakdown by agent/tool
- Latency percentiles (P50, P95, P99)
- Safety violation rate and guardrail trigger frequency
- Tool call distribution (which tools are used most?)
Interview Mastery: The Meta-Skills
Beyond technical knowledge, your interview performance depends on how you communicate:
Communication Cadence
The best candidates follow a predictable rhythm:
- Repeat the problem (30 seconds) — "So we need to design an agent that..."
- Ask clarifying questions (2 minutes) — Scope, scale, constraints
- State your approach (1 minute) — "I'll use the 4-step framework..."
- Draw high-level architecture (5 minutes) — Components, data flow
- Deep dive (15-20 minutes) — Pick components, go deep
- Production considerations (5 minutes) — Failure modes, cost, safety
- Summarize trade-offs (2 minutes) — What you chose and why
Handling "I Don't Know"
It's better to say "I'm not sure about the specific implementation, but here's how I'd approach figuring it out" than to make something up. Interviewers respect intellectual honesty.
Common Mistakes
| Mistake | Better Approach |
|---|---|
| Jumping straight to implementation | Start with requirements and architecture |
| Ignoring failure modes | Proactively mention what can go wrong |
| Forgetting about cost | Always discuss token budgets and model cascading |
| Over-engineering the solution | Start simple, add complexity only when needed |
| Not asking clarifying questions | Ask 2-3 questions before designing anything |
| Monologuing for 10+ minutes | Check in with the interviewer regularly |
What's Next?
Congratulations on completing this course! You've built five production-grade agentic systems and learned the patterns that top companies evaluate in interviews.
Recommended Next Courses
Continue your interview preparation:
- AI System Design Interviews — Deepen your AI architecture knowledge with RAG system design, LLM application patterns, and production reliability
- LLM Engineer Interviews — Master the LLM fundamentals that power every agent: transformers, fine-tuning, evaluation, and production optimization
Build real systems:
- Build a Production REST API (Premium, 2000 credits) — Build a complete production API from scratch — the backend foundation that agentic systems run on
- Advanced AI Agents — Explore multi-agent MCP integration, long-running agents, and enterprise deployment patterns
Good luck with your interviews! :::