ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. As part of its growth strategy, ipNX seeks to also extend its services to small and medium sized businesses and residential customers. In the long term, ipNX has determined that it needs also to have a strategic presence in the wire line market to ensure that we will be able to provide future services, which require high bandwidth in the last mile.
Purpose of the Job (Brief)

Reporting to the Team Lead Quality Assurance and Control in the Infrastructure Division of ipNX, The Quality Assurance and Control Officer will be responsible for the Outside Plant Quality Checks
You will be responsible for the Direct Field Quality Checks and snags reporting and clearing for all Project Deployment and Operations Activities in the Outside Plant and provide the necessary escalations to the HOD Infrastructure Quality when required.
You will aid the Team Lead Quality Assurance and Control to provide up to date statuses of quality audits and acceptance testing of completed and on going projects within the Infrastructure Division
You are tasked with ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers and stakeholders, proactively providing support and input when required.
In addition to the above, You are also required to build capacity and develop teams working with you.

Key Activities
Network Infrastructure:

Carry Out Spot checks on all Project Deployment and Operations Activities within the Division as required by the Division. These checks include snag lists and snag clearing.
Escalate all standards and specifications issues noted in the field to the QA/QC Analyst for further actions
Provide the necessary field interpretations of the ipNX standards and specifications during project initiation stages.

Internal:

Provide weekly quality status reporting on all on going projects and operations activities within the Division
Provide Quality Assurance of all assigned Survey Contractors work and makes the necessary recommendations.

Asset Management:

Updates all As Maintained Records for the Division

People Management – Training:

Build and maintain a healthy relationship with enterprise customers and stakeholders during all audit and quality related activities
Drive internal and external training initiatives for team members.

Educational Qualifications & Functional Skills

Education: B.Eng in Civil Engineering or Electrical Engineering
Professional Certifications: CFOT is an added advantage
Technical: Good Knowledge of Fiber Turnkey Deployments and Civil Works and Materials standards
Technology: Conversant with Microsoft Office Tools, AutoCAD/Visio, A good knowledge of GIS will be an added advantage
Communication: Excellent Communication and Presentation Skills.

Work Experience:

3 years experience in Turnkey Fiber Deployment and Civil Works standards and specifications
Good understanding of Microsoft Office Suite including MS Project
Conversant with the Use of CAD and GIS
Strong network engineering background is a must.
Osp background is desirable.

Other Requirements:

Hardworking and Tenacious
Resilience
Action orientation
Tech Savvy
Result Driven
Excellent Decision Quality
Attention to Detail
Problem Solving
Analytical
Ability to work with teams
Customer Focus.

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