With a fleet of 258 modern container ships and a total transport capacity of 1.9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. The Company has around 14,000 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2,9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 115 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. Hapag-Lloyd is one of the leading operators in the Transatlantic, Middle East, Latin America and Intra-America trades.Supervisor, Sales Execution

This role is responsible for:

Developing budget within designated territory
Soliciting potential customers; developing existing customers; servicing and maintaining all accounts within assigned territory
Evaluating customer potential and conduct MR sales planning
Developing a sales pipeline to align to company aspirations and optimize vessel utilization in view of volume and profitability.
Developing account plans (pursuit plans)
Logging appointments, client contact in CRM
Monthly cycle of planning volumes by customer and trade relations
Developing and maintaining excellent internal relationships that enhance customer experience.
Identifying backup/support and delegating as necessary, for e.g., problem solving goes to customer services.
Managing and growing portfolio of customers and opportunities
Covering MR and GEO from Customers (push –pull) as defined in areas sales steering concept.
Focusing on medium and large account
Dealing directly with customers to develop, secure and maintain most profitable business.
Conducting sales planning and performance management as defined in enhanced sales process including account planning: regular/ GAM NVO GAM/ BCO
Approaching customer through specified sales channels
Serving as specialist e.g., reefer, commodity, import etc.
Preparing and conducting visits, report and follow up on visits.
Concluding contracts for MR customers (proposal, negotiations and closing)
Recording commitments (tender tracking / commercial)
Driving CU business for foreign MR’s and adhere to push pull process.
Selectively engaging in TM discussions on important matters e.g., tender guidance and negotiations, special commodity market rates etc.
Providing feedback on market information and give clear information to sales coordination regarding pricing requirements to enable future communications with TM and handover to customer service.
Coordinating credit applications in coordination with Sales Management and Finance
Completing weekly activity reports to be tabled and discussed during weekly 1on1 with line manager.
Any other Sales related tasks as requested by the Management.

Technical Competencies

Minimum 7 years’ experience in a commercial role, preferably in the maritime sector
Communication Skills
Active knowledge of market, maritime documents and commercial terms
Active knowledge of sales techniques
Active knowledge of English “maritime” language
Active knowledge of MS Office

Qualifications and skills

A bachelor's degree (or foreign equivalent) in social science(s).
A professional certification will be an added advantage. 

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