Mantrac Nigeria is the authorised dealer representative in Nigeria for the full range of Caterpillar, SEM and Perkins products. We are proud to supply the best equipment to the most demanding industries and to keep your equipment running at peak productivity.Summary of Responsibilities

Responsible for the administration of parts activities to satisfy customer orders in all Branches.
Also, responsible for continuous monitoring and controlling of stock levels, maintain and review the protective parts and produce Stock replenishment, Customer Orders as well coordinate all Reman Parts activities.

Main Functions

Generate and review Suggested Stock Orders for replenishing stock.
Closely review generated Purchase Orders based on ordering policy, prevailing circumstances and in consultation with the Inventory Control Team & PI&OF Manager.
Receive & review Order Acknowledgements from suppliers (e.g Unatrac), respond to supplier and advice for order status information, further interpretation and/or customer feedback.
Conduct analysis to determine cause for emergency purchases and identify corrective actions to reduce controllable back orders.
Handling ATS requests & all Parts Technical and Group Parts Operations office communications.
Follow up with Product Support branch management on completed / order active and escalates overdue work orders weekly.
Responsible for managing allocated parts and ensure supply to the right customer. Maintain and fill all backorder orders through parts availability with the use option PA51/PA52.
Liaise with order fulfillment team to advice customers of the statuses of their backorder parts.
Monitor of completed workshop and counter/customer orders.
Handle all parts for credit returns (customer/workshop).
Create local purchase orders for parts and monitor until delivery by the agreed supplier.
Create shipments for locally supplied parts.
Assist in kitting of parts e.g. Preventive Maintenance kits, gasket kits, shell kits,.
Handles customer and workshop Reman worn core refund.
Coordinates, with the warehouse, all worn core shipments activities to CAT.
Handle outstanding worn core with workshop and counter to avoid attrition.
Handles all Worn Core & Reman enquiries with Reman Help Desk.
Follows up with Reman Help Desk and finance to ensure Core credits are received and updated.
Makes and distribute reports and Reman and worn core.

Job Requirements

A Bachelor’s Degree or its equivalent in the Engineering / Business Management discipline.
Minimum of 3 years’ experience in a related role.
Proficiency in Ms. Office Excel, Power-point and the MANPRO software will be an added advantage.

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