We believe that mobile is the future, and that smartphones are the main way consumers in emerging markets will access financial services. Our mission is to make finance easy for people in Africa. We are developing apps to help people save, borrow and transact. Our products are designed with a modern and engaging user experience at the core to drive financial inclusion on the continent. We’re hiring in Africa, the UK and China! Get in touch to find out about opportunities to work together. Transsnet Financial Services is the financial services arm of Transsnet, a joint venture between Transsion and NetEase. Transsion is the parent company of Africa’s most popular smartphone brands: Tecno, Infinix and Itel.Job Description

We are seeking a skilled and organized Credit Operations Assistant to join our dynamic fintech team in Nigeria.
As a Credit Operations Assistant, you will play a vital role in supporting the operational aspects of the credit lifecycle, ensuring efficient and accurate processing of loan applications, managing documentation, and collaborating with cross-functional teams to optimize lending processes.

Key Responsibilities

Loan Application Support:

Assist in the end-to-end loan application process, ensuring timely and accurate processing from submission to approval or decline.
Assist in reviewing application documentation, verifying data accuracy, and facilitating communication with underwriting teams.

Documentation Management:

Assist in collecting, validating, and maintaining all required loan documentation in compliance with regulatory standards and company policies.
Support the implementation and enforcement of document retention policies for effective record-keeping.

Process Optimization:

Collaborate with the Credit Operations Manager and technology teams to identify areas for process improvement and assist in implementing streamlined processes.
Participate in initiatives to automate and digitize manual processes, enhancing operational efficiency.

Quality Control and Compliance:

Support the implementation of quality control measures to ensure accurate and consistent processing of loan applications and documentation.
Assist in ensuring compliance with lending regulations, data privacy laws, and internal policies throughout the credit operations process.

Team Support:

Assist the Credit Operations Manager and the credit operations team in various tasks related to credit application processing and documentation management.
Foster a collaborative and productive team environment.

Vendor Coordination:

Collaborate with external vendors and partners involved in credit operations, such as credit bureaus and document verification services, to support strong working relationships.

Reporting and Analysis:

Assist in generating regular and ad hoc reports on credit operations performance, including application processing times, document accuracy, and other relevant KPIs.
Contribute to data analysis efforts to identify trends, bottlenecks, and areas for improvement.

Qualifications and Experience

Bachelor's Degree in Business Administration, Finance, or a related field.
Prior experience or internship in credit operations, fintech, banking, or financial services is advantageous.
Basic understanding of lending processes, documentation requirements, and credit risk management.
Proficiency in using standard office software, including Microsoft Office applications.

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