Monty Holding is an international leader in mobile messaging and transaction services, which enables its customers to alert, interact and transact with their business and end consumer partners on the mobile phone.

Monty Holding was founded in 1998 by Montasser Hachem, and has grown to become a strong organization comprised of 2 companies thus positioning itself as a major player in the telecom market with connections with more than 700 operators around the world.

Aiming to serve our clients and having a goal to provide the highest level of telecom services, Monty Holding offers a full range of telecommunication solutions using automation and technology combined with a visionary team to support and give our partners the services they require.Job Objective

Your role as an Account Manager is to create long-term, trusting relationships with our customers and actively seek new sales opportunities. You will also lead generation, cold calls, research, present & promote our services and solutions.
The primary focus will be on meeting with clients and resellers, sending offers, closing deals, handling the onboarding process, monitoring the clients' transactions.

Main Tasks

Develop new business with existing clients and identify areas of improvement to meet sales quotas.
Keep track of implementation process in due course, including collaboration between the relevant key internal and external stakeholders during the technical implementation until successfully Going Live.
Act as the single point of contact for clients, managing change requests and customer queries, and maintain a strong, long-lasting client relationship.
Collaborate the project plan setting with MontyPay’s team members and Client side for the solution implementation.
Coordinate and monitor implementation plans, project schedules, and ensure on-time delivery with high quality.
Collaborate with all involved parties to drive the project and meet the timelines.
Prepare reports on account status as assigned by top management.
Assist with challenging client requests or issue escalations as needed.

Requirements

Bachelor’s Degree in Business Administration or any related field.
2+ Years of experience as an Account Manager, Sales Account Manager, or any similar role for a payment gateway provider.
Experience with Point of Sale (POS) and payment industry is a must.
Professional proficiency in Local Language and English is required.
Experience in selling to key decision makers, stakeholders, and influencers.
Ability to represent Monty Pay and our suite of products with a high degree of professionalism.
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office Suite.
Experience delivering client-focused solutions to customer needs.
Experience in payments or FinTechs, strongly preferred.
Technical background is a plus.
Strong time management and problem-solving skills.
Excellent negotiation and presentation skills.
Exceptional interpersonal skills, written and verbal communication.
Enthusiastic team player with a strong drive to create positive and dynamic work environment.

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